Telehealth is a convenient way for you to see a doctor without leaving your home. Telehealth services let you have video visits with health care providers using an internet-connected smartphone, tablet, or computer.

 

 

Telehealth is an easy and secure way to receive care from the comfort of home or any location with internet service. You can talk to a doctor, ask questions about your symptoms, and get treatment or prescriptions, if needed.  Here are more reasons to use telehealth:

 

 

 

There are three ways to sign up. All options are available 24 hours a day, 7 days a week.

 

If you need help with signing up for AlohaCare Telehealth Connect, call Amwell customer support at 1-855-635-1393. They are available 24 hours a day, 7 days a week.

 

 

There is no limit for medically necessary visits.

 

 

Doctors are available on demand when you have a health concern that can't wait for an appointment. You can get care for:

 

 

Behavioral health visits are available by appointment. If you are in crisis or having suicidal thoughts, call 911.

 

 

There is no cost for AlohaCare members.

 

 

The parent or guardian first needs to enroll with Amwell even if they are not an AlohaCare member. After enrolling, the parent or guardian can add their children under the age of 18 to their account. Minors should be accompanied by their parent or guardian for telehealth visits.