IMPORTANT MEMBER UPDATE:
The state government office that oversees QUEST Integration announced important changes to its Medicaid eligibility review process.
Terminations (ending your Medicaid coverage) have been paused through the end of 2023 EXCEPT for those who voluntarily ask the Med-QUEST office to end their coverage, move out of state or pass away.
There may be special exceptions for Maui residents who have moved out of state, and we will update this alert accordingly.
Make sure AlohaCare has your current address/phone number. Call us at 1-877-973-0712 if you have any questions.

AlohaCare Advantage Plus (HMO SNP)

AlohaCare Advantage Plus (HMO SNP) is a Medicare Advantage Prescription Drug plan that covers Medicare Part A (inpatient care), Part B (outpatient care) and Part D (prescription drugs). We also cover a number of supplemental benefits.

To be eligible for AlohaCare Advantage Plus, members must be eligibile for both Medicare and Medicaid (QUEST Integration).

Contact Us

If you have any questions or for more information on your benefits, call AlohaCare Member Services at 808-973-6395 or toll-free at 1-866-973-6395. TTY/TDD users call 1-877-447-5990.

Hours of Operation

October 1 to March 31, 8 a.m. to 8 p.m., 7 days a week.

April 1 to September 30, 8 a.m. to 8 p.m., Monday through Friday

Medicare

1-800-MEDICARE (1-800-633-4227)

TTY/TDD users call 1-877-486-2048

https://www.medicare.gov/ 

By clicking on the link, you will be leaving the AlohaCare website.

Med-QUEST Department (QUEST Integration)

1-877-628-5076

TTY/TDD users call 1-855-585-8604

http://mybenefits.hawaii.gov/