The state government office that oversees QUEST Integration announced important changes to its Medicaid eligibility review process.
Terminations (ending your Medicaid coverage) have been paused through the end of 2023 EXCEPT for those who voluntarily ask the Med-QUEST office to end their coverage, move out of state or pass away.
There may be special exceptions for Maui residents who have moved out of state, and we will update this alert accordingly.
Make sure AlohaCare has your current address/phone number. Call us at 1-877-973-0712 if you have any questions.

Medicaid Renewal Scam Alert

Please be aware of Medicaid renewal scams. AlohaCare and Hawai‘i’s Medicaid office (Med-QUEST) will never charge you for renewing your Medicaid coverage. You may receive a call, text or letter from AlohaCare or Med-QUEST, but we will never ask for money or bank/credit card information. If you have questions, call us at AlohaCare Customer Service at 1-877-973-0712 or TTY 1-877-447-5990 or Med-QUEST at 1-800-316-8005 or TTY 711 or 1-800-603-1201.


QUEST Integration

AlohaCare provides health care coverage for Hawaii’s QUEST Integration beneficiaries. QUEST Integration is a Medicaid managed care program under the State of Hawaii Department of Human Services (DHS).