IMPORTANT MEMBER UPDATE:
The state government office that oversees QUEST Integration announced important changes to its Medicaid eligibility review process.
Terminations (ending your Medicaid coverage) have been paused through the end of 2023 EXCEPT for those who voluntarily ask the Med-QUEST office to end their coverage, move out of state or pass away.
There may be special exceptions for Maui residents who have moved out of state, and we will update this alert accordingly.
Make sure AlohaCare has your current address/phone number. Call us at 1-877-973-0712 if you have any questions.

Frequently Asked Questions


AlohaCare Care Model: Information on AlohaCare's Care Model, including how to refer members for additional services, and how to access a member's care plan.

EPSDT: Information on EPSDT visit schedules, codes and modifiers, and routine shot schedules.
AlohaCare Service Coordination and Member Service Navigation: Information on the differences between AlohaCare's Service Coordination and Member Service Navigation programs.