The state government office that oversees QUEST Integration announced important changes to its Medicaid eligibility review process.
Terminations (ending your Medicaid coverage) have been paused through the end of 2023 EXCEPT for those who voluntarily ask the Med-QUEST office to end their coverage, move out of state or pass away.
There may be special exceptions for Maui residents who have moved out of state, and we will update this alert accordingly.
Make sure AlohaCare has your current address/phone number. Call us at 1-877-973-0712 if you have any questions.

Provider Network

Primary Care Provider (PCP)
As our member, you have a Primary Care Provider (PCP) within our network of providers. You must get your routine or basic care from your PCP. Your PCP will coordinate the rest of the covered services you receive as a member. 
Network Providers
A “network” provider is a provider that participates in our plan. You must use network providers to get your medical care and services, with limited exceptions. The only exceptions are emergencies and urgent care situations. If you obtain routine care from out-of-network providers, neither Medicare nor AlohaCare Advantage Plus will be responsible for the costs.