IMPORTANT! Are you enrolled in Med-QUEST? Has your contact information changed in the past two years?

Please update your contact information with us so you can stay enrolled. Call us at 1-877-973-0712 or log in to your account here to make the change. Mahalo!

Formulary

 

AlohaCare QUEST Integration Formulary

Pharmacy Billing Information

Pharmacy Network

To find out if a pharmacy works with AlohaCare, use our online Provider Finder or download the Provider Directory found on the Member Documents page.

 

Pharmacy Clinical Programs and Services

 

General Resources & Contact Information

Pharmacy benefit (pharmacy  dispensed drugs) prior authorization requests & status inquiries

CarelonRx Pharmacy Services (Prescribers Only)

  • Phone: 1-833-324-2095
  • Fax: 1-844-462-5176
  • Hours: 24 hours, 7 days a week 
QUEST Integration claims processing or overrides

CarelonRx Medicaid Pharmacy Help Desk (Pharmacies Only)

  • Phone Number: 1-833-329-1245
  • Hours: 24 hours, 7 days a week 
Medical benefit (physician administered drugs) prior authorization request & status inquiries 

AlohaCare Provider Customer Service