The state government office that oversees QUEST Integration announced important changes to its Medicaid eligibility review process.
Terminations (ending your Medicaid coverage) have been paused through the end of 2023 EXCEPT for those who voluntarily ask the Med-QUEST office to end their coverage, move out of state or pass away.
There may be special exceptions for Maui residents who have moved out of state, and we will update this alert accordingly.
Make sure AlohaCare has your current address/phone number. Call us at 1-877-973-0712 if you have any questions.

Prescription Drugs



Your AlohaCare pharmacy team wants to ensure your medications are working well for your best health. You will be receiving a call from our partner, SinfoniaRx, for a quick check-in. 

As our member, we provide this service at no cost to you. Your annual medication review with a pharmacist can:

  • Help protect you from the possible risks of drug side effects and potentially harmful drug combinations.
  • Offer tips on how to take your medications.
  • Talk about possible medication alternatives.
  • Answer any of your questions.

If you do not want to wait for a pharmacist to call you, you can call SinfoniaRx at 1-844-866-3735 or scan the QR code below. Please see our Medication Therapy Management (MTM) Program section below for more information on this program.


Hours of operation: 8 a.m. to 4 p.m., Monday through Friday, and 8 a.m. to 2 p.m. on Saturday. TTY/TDD users call 1-800-367-8939.


Your Pharmacy Rx Drug Benefit for 2023
As a member of AlohaCare Advantage Plus (HMO SNP), you are automatically qualified for "Extra Help" to pay for your prescription drug costs. This is also called "Low Income Subsidy" or LIS.
Important Benefit Information for Enrollees who Qualify for "Extra Help":
If you receive "Extra Help" to pay for your Medicare prescription drug program costs, such as premiums, deductibles, and coinsurance, you may be eligible for other targeted supplemental benefits and/or target reduced cost sharing. For all covered Part D drugs, AlohaCare Advantage Plus members pay $0 copay.
Full AmountWith Extra Help from Medicare, depending upon your income and institutional status, you pay:
For all other drugs:$0 
Important Message About What You Pay for Vaccines - Our plan covers most Part D vaccines at no cost to you. Call Member Services for more information.
Important Message About What You Pay for Insulin - You won’t pay more than $0 for a one-month supply of each insulin product covered by our plan, no matter what cost-sharing tier it’s on.