IMPORTANT MEMBER UPDATE:
The state government office that oversees QUEST Integration has restarted their renewals process. Please be on the lookout for a pink envelope in the mail.
Renewals for Maui County members will begin in April 2024. Visit medquest.hawaii.gov for more information.
Keep us informed of your current address and phone number. Call us at 1-877-973-0712 if you have any questions.

Resources For Providers

We want to make sure that you have additional resources to take care of our members. Below is a list of resources and links that you may find helpful. 

AlohaCare Provider Training Webinars 2023

  • November 2023
  • October 2023
  • September 2023
  • August 2023
  • July 2023
  • May 2023
  • April 2023:
    •  Topics Include:
      • 2023 Quality Incentive Program Goals
      • Medicaid Pay for Performance Measures
      • Medicare Pay for Performance Measures
      • AlohaCare Quality Support Programs
      • Med-QUEST -- QUEST Integration Medicaid Member Redetermination
  • February 2023:
    • Topics Include:
      • Med-QUEST -- QUEST Integration Medicaid Member Redetermination
      • Med-QUEST Provider Registration via HOKU
      • Prior Authorizations (Medical, Non-Emergency Medical Transportation, Referrals)
      • AlohaCare Advantage Plus, Medicare D-SNP Model of Care
      • 2023 Medicare STARS Updates

AlohaCare Provider Training Webinars 2021 and 2022

We encourage you and your staff to review our training materials and complete the training acknowledgement form (click here), and fax it to Provider Relations unit at 808-973-0811. If you would like to request in-person or remote training, please call Provider Relations at 808-973-1650 or toll-free at 1-800-434-1002.

Mahalo for your participation and continued support to our members!