IMPORTANT MEMBER UPDATE:
The state government office that oversees QUEST Integration has restarted their renewals process.
Please be on the lookout for a pink envelope in the mail.  Visit medquest.hawaii.gov for more information.
Keep us informed of your current address and phone number. Call us at 1-877-973-0712 if you have any questions.

Clinical Care Guidelines 

 

AlohaCare provides online access to the AlohaCare review guidelines used to determine medical necessity for outpatient prior authorizations, and inpatient hospitalization requests.

Click here to access the MCG website for Guideline Transparency Portal (CGT).

The following is available:

  • AlohaCare Medical Policies
  • MCG guidelines for Ambulatory Care
  • MCG guidelines for Behavioral Health
  • MCG guidelines for General Recovery Care
  • MCG guidelines for Home Care
  • MCG guidelines for Inpatient and Surgical Care
  • MCG guidelines for Recovery Facility Care

We will continue to use Medicare Jurisdiction D for Durable Medical Equipment guidelines. Click here to access the Noridian LCD website.