IMPORTANT! Are you enrolled in Med-QUEST? Has your contact information changed in the past two years?

Please update your contact information with us so you can stay enrolled. Call us at 1-877-973-0712 or log in to your account here to make the change. Mahalo!

Services Requiring Prior Authorization


AlohaCare provides the most up-to-date prior authorization information in the Services Requiring Prior Authorization Tool. However, use of the tool does NOT guarantee payment. Payment of claims is dependent on eligibility, covered benefits, provider contracts, correct coding and billing practices. For specific details, please refer to the AlohaCare Provider Manual. If you are uncertain whether a prior authorization is needed, please contact AlohaCare Provider Services at 973-1650 or toll-free at 1-800-434-1002. 

All services rendered by an out-of-network provider continue to require prior authorization from AlohaCare.

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