The state government office that oversees QUEST Integration has restarted their renewals process.
Please be on the lookout for a pink envelope in the mail.  Visit for more information.
Keep us informed of your current address and phone number. Call us at 1-877-973-0712 if you have any questions.

Services Requiring Prior Authorization


AlohaCare provides the most up-to-date prior authorization information in the Services Requiring Prior Authorization Tool. However, use of the tool does NOT guarantee payment. Payment of claims is dependent on eligibility, covered benefits, provider contracts, correct coding and billing practices. For specific details, please refer to the AlohaCare Provider Manual. If you are uncertain whether a prior authorization is needed, please contact AlohaCare Provider Services at 973-1650 or toll-free at 1-800-434-1002. 

All services rendered by an out-of-network provider continue to require prior authorization from AlohaCare.

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