Skip Main Navigation
Doctor Finder
Drug Finder
Medicare Event Finder
Enroll Now

Contact Us

We care about what you think. If you have suggestions or comments on how we can better serve you, please call or write us. You can also give us feedback online.

 

alohaCare QUEST


Call: 973-0712  
Neighbor Islands (toll-free): 1-877-973-0712
TTY: 1-877-447-5990
7:45 a.m. to 5 p.m., Monday through Friday

Fax: 973-0726         
Toll-free: 1-800-830-7222


AlohaCare Advantage (HMO) AND AlohaCare Advantage Plus (HMO SNP)


Call: 973-6395         
Toll-free: 1-866-973-6395
TTY/TDD: 1-877-447-5990
8 a.m. to 8 p.m., 7 days a week

Mailing Address:
1357 Kapiolani Blvd., Suite 1250
Honolulu, HI 96814

Fax: 973-0726         
Toll-free: 1-800-830-7222


AlohaCare QUEST Provider Relations

Call: 973-1650
Toll-free: 1-800-434-1002

Mailing Address:
1357 Kapiolani Blvd., Suite 1250
Honolulu, HI 96814

Fax: 973-0811


 

prior authorization/precertification requests


 

Behavioral Health
Call: 973-2475         
Toll-free: 1-888-875-4979

Fax: 973-6324
Toll-free: 1-800-293-4580 

Medical Management
Call: 973-1657        
Toll-free: 1-800-434-1002

Fax: 973-0676
Toll-free: 1-866-667-0680

Pharmacy
Call: 973-7418         
Toll-free: 1-866-973-7418

Fax: 973-6327
Toll-free: 1-877-316-6376