Contact Us

We care about what you think. If you have suggestions or comments on how we can better serve you, please call or write us. You can also give us feedback online.

alohaCare

Oahu: 973-1650
Neighbor Islands/Oahu (toll-free): 1-800-434-1002

TTY/TDD Users: 1-877-447-5990

Call us: Monday through Friday, 7:45 a.m. to 5 p.m.

Fax: 973-0726
Neighbor Islands/Oahu (toll-free fax): 1-800-830-7222

AlohaCare Advantage (HMO) AND
AlohaCare Advantage Plus (HMO SNP)

Oahu: 973-6395
Toll-free: 1-866-973-6395
TTY/TDD Users: 1-877-447-5990
Call us: Monday through Friday, 8 a.m. to 8 p.m.

Fax: 973-0726
Neighbor Islands/Oahu (toll-free fax): 1-800-830-7222

Mailing Address:

1357 Kapiolani Blvd., Suite 1250
Honolulu, HI 96814

For prior authorization/precertification requests

Behavioral Health

Oahu: 973-2475
Neighbor Islands/Oahu (toll-free): 1-888-875-4979
Fax: 973-6324
Neighbor Islands/Oahu (toll-free fax): 1-800-293-4580

Medical Managment

Oahu: 973-1657
Neighbor Islands/Oahu (toll-free): 1-800-434-1002
Fax: 973-7418
Neighbor Islands/Oahu (toll-free fax): 1-866-973-7418

Pharmacy

Oahu: 973-7418
Neighbor Islands/Oahu (toll-free): 1-866-973-7418
Fax: 973-7418
Neighbor Islands/Oahu (toll-free fax): 1-866-973-7418