alohaCare QUEST
Call: 973-0712
Neighbor Islands (toll-free): 1-877-973-0712
TTY: 1-877-447-5990
7:45 a.m. to 5 p.m., Monday through Friday
Fax: 973-0726
Toll-free: 1-800-830-7222
AlohaCare Advantage (HMO) AND AlohaCare Advantage Plus (HMO SNP)
Call: 973-6395
Toll-free: 1-866-973-6395
TTY/TDD: 1-877-447-5990
8 a.m. to 8 p.m., 7 days a week
Mailing Address:
1357 Kapiolani Blvd., Suite 1250
Honolulu, HI 96814
Fax: 973-0726
Toll-free: 1-800-830-7222
AlohaCare QUEST Provider Relations
Call: 973-1650
Toll-free: 1-800-434-1002
Mailing Address:
1357 Kapiolani Blvd., Suite 1250
Honolulu, HI 96814
Fax: 973-0811
prior authorization/precertification requests
Behavioral Health
Call: 973-2475
Toll-free: 1-888-875-4979
Fax: 973-6324
Toll-free: 1-800-293-4580
Medical Management
Call: 973-1560
Toll-free: 1-800-434-1002
Fax: 973-0676
Toll-free: 1-866-667-0680
Pharmacy
Call: 973-7418
Toll-free: 1-866-973-7418
Fax: 973-6327
Toll-free: 1-877-316-6376